Which unpaid invoices need a follow-up?
What it needs to know.
Customer conversations, payment promises and the history linking advances to invoices.
A promise, not a receipt
The example customer has promised payment. No matching bank receipt is confirmed.
From shared company memoryThe job for the agent.
Use the conversation to explain the balance, check the bank evidence and prepare a follow-up for human review.
Finance AI agent
Unclear payments stay unassigned. Promises are not treated as cash. The team reviews follow-up text and sends it manually.
People set access and approve consequential changesWhere it checks the facts.
Compare the reviewed balance with documents and bank evidence. A conversation alone cannot confirm payment.
Receivables workspace
Accounting documents, bank feeds, the shared register and authorised email history
Current data comes from the sourceWhat comes out.
Reviewed balances, unresolved payments and a shared collection history across the team's views.
Unclear payments stay unassigned. Promises are not treated as cash. The team reviews follow-up text and sends it manually.
